Mail Order Telephone & Online Continues

Our offices and warehouse remain open operating on normal business hours. The interior has been re-designed to enable full social distancing.

Our Fitting Studio Re-opens from 1st July

We've worked hard to make our Fitting Studio safe for customers and staff. However, we will ask customers to follow some guidelines to keep everyone as safe as possible.

If you wish to visit our Fitting Studio please follow the steps laid out below:

• Please make an appointment before visiting
• A maximum of 2 couples will be allowed in the Fitting Studio at once. However, only one couple can be served at a time
• Please wash your hands at the sanitising station when entering the Fitting Studio
• You may be required to wear a face mask when being fitted with shoes
• Please do not touch the displays; any products that are touched will be quarantined for 72 hours

Receiving parcels

We have been informed by Public Health England (PHE) that people receiving parcels are not at risk of contracting coronavirus. From their experience with other coronaviruses they do not survive long on letters and parcels.

Royal Mail deliver our parcels and they have new procedures in place for the safety of you and their staff. They will now place the item by your door and knock. They will then step aside while you safely retrieve your parcel rather than leave it outside. For customers using the signed for service they will now take your name and enter it for you to reduce risks over handling of the datapads.

Extended Returns

With things being so unpredictable we have increased our returns period to 100 days. We hope this will let you choose the best time to go to your post office.

Please know that we will closely monitor this situation and act with the best interests of our customers in mind.

In the meatime, thank you for shopping with us and look after yourselves and eachother. From Dwayne Inglis and all at James Inglis